How ISO 9001 improves shipping procedures
ISO 9001 Certification in Bangalore As shipping organizations become more
and more competitive, companies need to find ways to operate more effectively
in order to survive in the market, grow and evolve. In addition, shipping is a
business activity that requires high efficiency, so it must follow certain
organizational criteria, regulate their activities and establish performance
mechanisms. In this article, I will analyze how implementing ISO 9001 in
shipping organizations helps to achieve those objectives.
What
activities involve shipping companies?
ISO 9001 Certification Services in Bangalore in the last several
years shipping companies have developed many important solutions to different
types of supply chains. Transportation and shipping are no longer the only
activities performed, as shipping companies provide digitalized warehousing
management, coordination of inbound and outbound processes, and order
realization.
All activities offered by shipping companies and their
related processes must be considered within the scope of the quality management
system. This means that each activity will need to comply with ISO 9001
requirements in case these companies want to implement or certify a quality
management system.
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Safety
versus quality for shipping procedures:
We all agree that quality in shipping companies is
definitely a major factor to consider. Sometimes, however it can be in conflict
with another relevant element in shipping: safety. For instance, many consumers
demand fast delivery of their products which could imply that safety risks
could occur because safety practices often limit the speed of the processes. Learn
more about addressing risks in the article How to address risks and
opportunities in ISO 9001.
How
is service provision managed in shipping companies?
ISO 9001 Consulting services in Bangalore The organization can
improve the success of a shipping business by controlling the provision of
services offered. The key to getting customers to trust that their order or
request is going to be processed correctly is to show them that, effective
controls exist. But how can you prove that these controls are planned and
applied efficiently? ISO 9001 proposes various tools to maintain the production
or provision of a service under control:
In relation to the internal functioning of the
organization, what does the organization seek by implementing the above tools?
On the one hand, an organization may want to improve effectiveness of business
functions. For example, more successful deliveries with reduced customer
complaints within a specific period. On the other hand, a business may want to
improve efficiency, by optimizing resources and business activities to increase
revenue and profits for the organization.
How
to make shipping procedures more efficient with ISO 9001:
Monitoring
and measurement
In a shipping organization there are many phases and
points at which you can overlook an error, mismanagement or transportation
planning. It is therefore necessary to establish a set of guidelines when
collecting, classifying, preparing, transferring and delivering goods. The
inspection process can be considered the last resort of a QMS, and can result
in the reduction of the chances of something going wrong.
ISO
9001: An opportunity to face shipping challenges
ISO 9001 implementation in Bangalore The main sources of
challenges in shipping come from cost pressure, and new regulatory
requirements. Facing business challenges imposes the need for applying “best
practices” in shipping companies. These practices include the application of
approaches, procedures, processes, business models, techniques and tools. This
is achieved through the implementation of ISO 9001, allowing shipping business
to increase their quality and safety, and bringing them to a more competitive
level in the marketplace.@Certvalue.com.
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